My useless cell phone

For the whole weekend I cannot use my cell phone. I cannot turn it ON. When I tried to turn the cell phone on, the only thing that comes out is the word verizonwireless.. and that's about it. This was actually started Friday. My husband worked a little overtime at the plant Friday.He normally comes home first before I do , but not last Friday. I asked him why he didn't call but he told me he left a message on my cell phone. Yea, he left a message to my useless cell phone. I tried to go the verizon's website to see the nearest retail location, but cannot find it there. I opted to use their " chat now" since I cannot find their customer service number. The customer rep told me that my cell phone has a defected battery.I just got this cell phone two months ago when I renewed my contract. And that I have to go to one of their retail store to have a battery replacement. So I asked her the nearest store and she gave me a store which is like 20 miles from where we live. I am so frustrated! I don't really mind not having a cellphone on the weekend since we stayed home most of the time anyway. But I just want to have a working cell phone when I am going to work and when I am driving. ( Not that I love to talk when I am driving ) I usually don't answer the phone when I am driving !